Customer Care & Service

Shipping & Return Policies

Zen Decor offers local area delivery within a 70-mile radius and convenient store pickup for all our architectural wood wall panels and home décor products.

Order Fulfillment

Delivery & Pickup Options

We prioritize safe transportation for heavy wall panels through dedicated local transit and store collection.

70-Mile Local Delivery

In-Store Pickup

Processing Timelines

We do not offer standard mail shipping. We provide direct local delivery for all addresses located within a 70-mile radius of our store.

Pick up your orders directly from our store location during standard business working hours with zero additional handling or delivery fees.

Orders are processed within one to two business days. Our logistics coordinator reaches out directly to schedule your delivery slot.

Returns & Claims

Return Terms & Refunds

We want you to be completely satisfied with your architectural panels and home décor selections.

30-Day Return Window

Damaged or Missing Items

Refund Processing

Items in unused condition with original packaging can be returned within 30 calendar days of delivery date or in-store pickup receipt.

Please inspect panels immediately upon arrival. Notify our customer support team within 48 hours to arrange quick replacements for damaged goods.

Once returned items pass inspection at our facility, refunds are credited to your original payment method within three to five business days.

Store Assistance

Contact Support Team

Have questions about delivery eligibility within your zip code or need to request a return authorization? Send our store staff a message.

ADRESS

1440 S State College BLVD, suite 2K ,

Anaheim, CA 92806

Hours: Monday - Friday: 9:30am - 6pm

Saturday: 10am - 3pm

Other hours: appointment

CONTACT

INSTALLATION INQUIRY

ZenDecor.LuxuryLiving@gmail.com

(+1)714-487-3399

© 2025. All rights reserved.